From gate lice, to confusing queuing systems and stuffy waiting areas, boarding a flight is often a less-than-pleasant experience.

But British Airways is aiming to fix this familiar headache with new boarding rules, designed to streamline the process.

Back in 2017, BA introduced a system that divided passengers into not one, not two, but nine boarding groups.

While the intention was to reduce overcrowding, so many groups often had the opposite effect: small gate areas can mean not often seats, and passengers are left standing around, waiting to finally get on the plane.

But now, the UK flag carrier has quietly overhauled its system, scrapping some of its boarding group all together.

On long-haul flights, Groups 7 to 9 have been removed, and Groups 6 to 9 have been removed from short-haul boarding.

This leaves economy passengers boarding in just three groups on long-haul flights (4, 5 and 6) and two groups on short-haul flights (4 and 5).

The approach is organised by seat rows: Group 4 comprises the rear part of the economy cabin, while Group 5 (and Group 6 on long-haul flights) comprise the front part. 

This means passengers in the back can access their seats quickly without being blocked by those at the front. 

Groups 1 to 3, meanwhile, will be called first and are reserved for priority boarding customers, including Executive Gold, Silver and Bronze members.

As usual, your group number can be found printed on your boarding pass.

According to BA’s website, the system is intended to ‘simplify boarding, reduce congestion at the gate and make things easier for you’. 

It’s set to be a welcome relief to BA passenger, who complained that the previous system was difficult to navigate.

On the British Airways Reddit thread user, r/djmno3 wrote: ‘Having flown BA quite a few times, there’s been so many times when I’ve had to squeeze past people queuing for the gate, which created mayhem.’

Another user, r/txe4, said they hated the ‘chaotic’ boarding process. They wrote: ‘Groups not respected, crowds around the gate so you can’t tell what’s going on, displayed going immediately from “boarding at XX:XX” to “final call”, no explanation for delayed.’

Another r/Odd_Bus618 added: ‘Half the time, they never update the signs from group 1 or call later groups, so that’s why people mingle and chance their luck.’

This isn’t the first time BA has tweaked its boarding system. Last year, the airline introduced a Group 0 for select premium passengers, consisting of invite-only Premier card holders, Gold Guest List and Gold Guest List for life.

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